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COVID-19 DELAYS POSSIBLE – Despite an incredible increase in online shopping over the last few weeks we are still shipping out 99% of orders on time. However, the delivery network (Royal Mail in particular) are under immense pressure at the moment and we’re seeing frequent delays. Our Express services are less affected and usually on time. Please bear this in mind when ordering.
While the covid-19 situation is ongoing we cannot guarantee delivery timescales and will not issue refunds for missed delivery promises.
We recommend that you print out and keep a copy of these terms and conditions for future reference.
These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.
ADZ Gaming is owned and operated by ADZ Distribution LTD. If you have any questions or comments with regard to these terms and conditions please contact us by email: [email protected]
These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.
ADZ Distribution LTD
United Kingdom
The Contract Between Us
Any contract for purchases made through the website will be with ADZ Distribution LTD. ADZ Distribution LTD must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.
Once payment has been received we will confirm that your order has been received by sending an email to you at the email address you registered at checkout. The shipment email will include your name, the order number and the total price. Our acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
We are entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.
Registered address : Suite 204 Ashton Old Baths, Stamford Street West, Ashton-Under-Lyne, Lancashire, England, OL6 7FW *Not to be used for returns.
Company No : 11592853
VAT no : GB 114908325
General Terms
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.
Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.
These terms and conditions only cover the ADZ Gaming website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.
This Website
ADZ Distribution LTD own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.
You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.
While we will use reasonable endeavours to verify the accuracy of any information we place on the The ADZ Gaming website, we make no warranties, whether express or implied in relation to its accuracy.
We make no warranty that the ADZ Gaming website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.
We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the The ADZ Gaming website.
Payment Details
We accept payment by Paypal and by Credit / Debit card through Stripe. All product prices and delivery charges are shown in UK pounds sterling. Your payment card company / Paypal will perform any currency conversion.
Availability of Goods You Order
If we have insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by us from your account will be re-credited to your account and we will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. ADZ Distribution LTD will not be obliged to offer any additional compensation for disappointment suffered.
Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.
Delivery
Your order will be shipped as soon as possible. We post Monday to Friday (Excluding Public Holidays) and have daily collections by Royal Mail, DHL and ad hoc collections by Fedex.
Our official cut off time for same day shipping is 15:00pm UK Time Monday to Friday. If you place your order after this time we’ll do what we can to get your order out the same day but unfortunately can’t guarantee it.
*DHL Next working Day does not include remote areas, Islands, Highlands etc will take an extra 1 or 2 days to arrive.
We will always choose the most appropriate shipping company for your order. We generally use a combination of Royal Mail, DHL and Fedex for both Standard and Express shipments. Sometimes we use Amazons fulfilment service so don’t be alarmed if your order arrives in Amazon packaging or you receive a tracking update from Amazon.
Tracking is only made available for Express deliveries. Unfortunately delivery is not available to all locations (Remote areas) we reserve the right to cancel an order or ask for additional money for shipping if your address falls into an area classed as remote.
Delivery must be to the address associated with your verified PayPal or credit/debit card account. If your address is not verified by Paypal your order may be cancelled. To get verified please visit the Paypal website.
Delivery times displayed at checkout are our best estimate and not a guarantee, please allow extra time during busy periods such Christmas and Holidays or in extreme weather conditions. Delivery times displayed at checkout are our
Ordering from outside of the UK after Brexit and leaving the EU Customs Union
UK VAT will be removed at checkout for all orders outside of the UK. Orders from outside the UK will be subject to Import VAT, Duties & Handling fees, payable to your own country when it arrives. We can not tell you in advance, as this depends on a number factors.
You will be responsible for any VAT and customs costs. Under no circumstances can we reimburse them.
Lost or delayed items
If you are concerned your order may be delayed then please email [email protected] quoting your order number. Please note that Economy International orders sent by Royal Mail or Deutsche Post are not counted as lost until 25 working days after dispatch. UK Economy orders sent by Royal Mail are not counted as lost until 15 working days after dispatch so until this time we are unable to replace missing items.
Returns
If for any reason you are not entirely happy with your purchase you are welcome to return it for a refund or an exchange within 30 days.
All items come with a basic 30 day warranty if they develop a fault which was not listed in the description. For items such as XIM and JFJ who we are UK distributors for we can offer the 1 year manufacturers warranty. Faulty items found after the 30 day cooling off period and within the manufacturers warranty will be repaired or replaced and not refunded.
As a rule the buyer is responsible for any return costs. At our own discretion we may offer to pay your costs. Enhanced delivery costs such as express delivery are non refundable when no fault can be found.
Returns should be in resaleable condition, we will not accept returns for items which have had security stickers removed or modified.
To start the refund process please contact us by email [email protected]
Cancellation of Orders
You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by emailing us at [email protected] and quoting your order number.
Changes to This Agreement
ADZ Distribution LTD reserves the right to make changes to our site, policies, and these terms and conditions at any time.
Privacy Policy
This privacy policy sets out how ADZ Distribution LTD uses and protects any information that you give us when you use this website.
ADZ Distribution LTD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
ADZ Distribution LTD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We collect the following information:
- Name and Billing Information
- Contact information including email address and IP address
- Demographic information such as postcode, preferences and interests
Your credit / debit card information is sent encrypted directly to the payment processor (Braintree or Paypal) for approval. Your credit / debit card information is not stored on our servers and never seen by us. More info can be found by visiting their websites.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To process your order and obtain payment
- Internal record keeping
- We use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- We actively seek company reviews from our customers to help improve our service. Your name, email address and order number may be passed to TrustSpot, Inc solely for the purpose of reviewing our service.
Disclosing information to outside parties
We do not sell or trade your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or processing your order, so long as those parties agree to keep this information confidential. We may also release your information when required by law.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Consent
By using our site you consent to our website privacy policy
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.