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Our Shipping Explained

There has been a bit of confusion recently regarding our shipping cut off times which has left customers expecting their delivery at times we can’t fulfil.  We’ve made a few changes to the cart page and our Delivery & Returns page to hopefully prevent any future confusion.  Up to date delivery information can be found here.

We post Monday to Friday and have daily collections by Royal Mail, DHL and ad hoc collections by Fedex.

Our official cut off time for same day shipping is 12:00 noon GMT.  If you place your order after this time we’ll do what we can to get your order out the same day but unfortunately can’t guarantee it.

Please note our Next Working Day service is just that, it doesn’t deliver at weekends so orders placed late on Thursday or Friday before the cut off, will not arrive until Monday.  If you order late Thursday or on Friday and then you’re better off choosing our Royal Mail 24 service if you’re hoping for a Saturday delivery.

*DHL Next working Day does not include remote areas, Islands, Highlands etc will take an extra 1 or 2 days to arrive.

I hope this clears up any confusion and I apologise if this has been unclear in the past.

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