There has been a bit of confusion recently regarding our shipping cut off times which has left customers expecting their delivery at times we can’t fulfil. We’ve made a few changes to the cart page and our Delivery & Returns page to hopefully prevent any future confusion. Up to date delivery information can be found here.
We post Monday to Friday (Excluding UK Public Holidays) and have daily collections by Royal Mail, DHL and ad hoc collections by Fedex. Our official cut off time for same day shipping is 14:00pm UK Time.
Please note our Next Working Day service is just that, it doesn’t deliver at weekends or Bank Holidays. Orders placed late on Thursday or Friday before the cut off, will not arrive until Monday. If you order late Thursday or on Friday and then you’re better off choosing our Royal Mail 24 service if you’re hoping for a Saturday delivery.
*DHL Next working Day does not include remote areas, Islands, Highlands etc will take an extra 1 or 2 days to arrive.
I hope this clears up any confusion and I apologise if this has been unclear in the past.